Ivy Cottage Compton Road EAST ILSLEY RG20 7LL T: +44(0)208 144 6492 M:+44(0)77 67 672121 E: robert@bruce.org.uk Credit Manager The economy is gaining momentum accompanied by increased revenues and collection risk. The lifeblood of your company needs to be managed well in good or bad times. Payment by due date is more essential now than previously. If you have a problem within your credit department that prohibits maximised collections, my experience can help you to get any issues resolved. You can contact me below or here to send you my CV.   Help Meet Targets Individual KPIs are without doubt the best way to focus credit department staff to meet their own and contribute toward the department's objectives. Measuring performance to target keeps staff focused on the collection tasks they need to perform. I advocate holding weekly one on one reviews to monitor progress to tarets and raise red flags. Some Credit Basics The Big Picture Drive Results Change & Innovate Stabilise Ageing Debt Increase Inbound Cash Improve CEI Decrease DSO Release BDP provisions Staff Development Billing Dispute Reduction Credit Dept Centralisation Stakeholder Relations   Copyright 2010 © The Bruce Organisation Ltd. Registered in England. Reg No: 06543435 All rights reserved. Terms Of Use   |   Privacy Policy