I'm Robert Bruce, a Credit Manager with over 20 years experience in the Retail, Automotive & Telecoms sectors. If your credit department is not functioning as well as it should and you need someone with my credit management experience to help you to resolve the issues, I will be delighted to meet with you to discuss how I can help your business. Please contact me below or here for me to send you my CV.
Teamwork
I invest in my staff a clear and
strong belief that I trust them,
their skills & experience. And I instill in them the belief that
they'll develop to become the
best practitioners at credit control and succeed at what they do.
THE PROBLEM: Too many business owners fear the loss of a customer if too much pressure is applied on the customers to pay outstanding invoices. So, the businesses management/owner(s) mistakenly decide to not send dunning letters, emails or even phoning or calling in at the customer(s) to ask them to pay the overdue bills. Is this wise business practise?